FAQ
Questions about Digitalis.
Direct answers about what we build, where AI fits, how the health vertical relates to the masterbrand, and how an engagement can start.
What is Digitalis?
Digitalis is an Australian software, AI and digital product company. We turn complex ideas and emerging technology into useful, dependable products through product strategy, software development and applied AI.
Is Digitalis the same as Digitalis Health?
Digitalis is the broader masterbrand. Digitalis Health is the specialised health and clinical technology vertical, with a focus on clinical governance, AI, decision support, interoperability and virtual care.
Does Digitalis only work in healthcare?
No. Digitalis began in healthcare, but the broader company works across software, AI and digital products outside health as well. The disciplines developed in healthcare — safety, explicit architecture, evidence and operational realism — inform the wider approach.
Can Digitalis build a product from an early idea?
Yes. Work can start before a detailed specification exists. We can help define the problem, map the workflow, scope the MVP, choose the architecture and then build the product.
Can Digitalis work with an existing development team?
Yes. Digitalis can work alongside internal engineering, design, product, operational or executive teams, including architecture, product definition, evaluation and targeted implementation.
Does Digitalis build AI agents?
Yes, where agentic behaviour is justified by the workflow. We do not default to agents. Deterministic automation is preferable when the correct behaviour can be specified explicitly.
Does Digitalis build MCP servers?
Yes. Digitalis builds Model Context Protocol (MCP) servers and MCP-native products, exposing systems to AI clients through narrowly scoped tools, explicit permissions, confirmation for consequential actions and an audit trail.
Where is Digitalis based?
Digitalis is an Australian company and works with organisations across Australia. Delivery can be remote or embedded depending on the work.
How do I start?
Send a short description of the problem, who experiences it, what exists today and what outcome would make the work worthwhile. A formal brief is not required for an initial conversation.
Build what matters.
Tell us what you are trying to build, change or understand. A first conversation is about the problem, not the feature list.